Terms of Service

Effective Date: Sept. 10, 2025

Welcome to Uara.ai. These Terms of Service ("Terms") govern your use of our longevity coaching platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Description of Services

Uara.ai is a consumer longevity coaching platform that provides:

AI-Powered Health Insights: Personalized recommendations based on your health data, wearables, and lifestyle information
Biological Age Tracking: Analysis of your aging pace and healthspan metrics
Health Data Integration: Connection with wearable devices, lab results, and health tracking tools
Progress Monitoring: Longitudinal tracking of your wellness journey and optimization efforts
Educational Content: Evidence-based information about longevity, anti-aging, and health optimization

Eligibility and Account Requirements

Age Requirements

You must be at least 18 years old to use our Services. By using our platform, you represent and warrant that you meet this age requirement.

Account Creation

To access our Services, you must:

Provide accurate and complete registration information
Maintain the security of your account credentials
Promptly update any changes to your account information
Be responsible for all activities that occur under your account

Geographic Restrictions

Our Services are currently available in the United States and select international markets. We reserve the right to restrict access based on geographic location.

Acceptable Use

Permitted Uses

You may use our Services for:

Personal health and wellness tracking
Receiving AI-generated health insights and recommendations
Monitoring your biological age and healthspan metrics
Accessing educational content about longevity and wellness

Prohibited Uses

You may not use our Services to:

Violate any applicable laws or regulations
Impersonate any person or entity or misrepresent your affiliation
Upload malicious code, viruses, or harmful content
Attempt to gain unauthorized access to our systems
Reverse engineer, decompile, or disassemble our software
Use our Services for commercial purposes without written permission
Share your account credentials with others
Interfere with the proper functioning of our platform

Health Information and Medical Disclaimers

Not Medical Advice

IMPORTANT: The information and recommendations provided by Uara.ai are for educational and informational purposes only. Our Services do not constitute medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before making decisions about your health.

No Doctor-Patient Relationship

Use of our Services does not create a doctor-patient relationship between you and Uara.ai or any healthcare provider associated with our platform.

Health Data Accuracy

While we strive to provide accurate insights, you acknowledge that:

AI-generated recommendations are based on algorithms and may not be perfect
Wearable device data may have inherent limitations and inaccuracies
Individual health responses may vary significantly
You are responsible for verifying information with healthcare professionals

Emergency Situations

Our Services are not intended for emergency medical situations. If you have a medical emergency, contact emergency services immediately.

Subscription and Payment Terms

Subscription Plans

Our Services are offered through various subscription plans with different features and pricing. Current pricing and plan details are available on our website.

Payment Processing

Payments are processed securely through Stripe
Subscriptions are billed in advance on a recurring basis
You authorize us to charge your payment method for applicable fees

Cancellation and Refunds

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
Refunds are generally not provided for partial billing periods
We reserve the right to offer refunds at our discretion

Price Changes

We may modify subscription prices with at least 30 days' advance notice. Continued use of our Services after price changes constitutes acceptance of the new pricing.

Intellectual Property Rights

Our Content

All content, features, and functionality of our Services, including but not limited to:

Text, graphics, logos, and images
Software, algorithms, and AI models
User interface design and layout
Proprietary health insights and recommendations

Are owned by Uara.ai and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any personal health data and content you provide to our Services. By using our platform, you grant us a limited license to:

Process your data to provide personalized insights
Use anonymized and aggregated data to improve our Services
Store and secure your information as described in our Privacy Policy

Feedback

Any feedback, suggestions, or ideas you provide about our Services may be used by us without compensation or attribution.

Data Ownership and Portability

Your Data Rights

You maintain ownership of your personal health data. You have the right to:

Access and download your data at any time
Request deletion of your account and associated data
Export your information in a portable format
Control how your data is used within our platform

Data Retention

We retain your data only as long as necessary to provide our Services or as required by law. Upon account deletion, we will delete your personal information within a reasonable timeframe.

Privacy and Security

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures, but cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

Third-Party Services

Our platform may integrate with third-party services such as:

Wearable device platforms (WHOOP, Oura Ring, Apple Health)
Lab testing services
Payment processors
Analytics providers

Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Damages

IN NO EVENT SHALL UARA.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Uara.ai and its officers, directors, employees, and agents from any claims, losses, damages, or expenses arising from:

Your use of our Services
Your violation of these Terms
Your violation of any third-party rights
Your negligent or wrongful conduct

Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings.

Termination by Us

We may suspend or terminate your account if:

You violate these Terms
You engage in fraudulent or harmful activities
We discontinue our Services
Required by law or regulatory authorities

Effect of Termination

Upon termination:

Your access to our Services will cease
We may delete your account and data as described in our Privacy Policy
Certain provisions of these Terms will survive termination

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

Arbitration

Any disputes arising from or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

Exceptions

Notwithstanding the arbitration requirement, either party may seek injunctive relief in court to protect intellectual property rights or confidential information.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

Posting updated Terms on our website
Sending email notifications to registered users
Providing in-app notifications

Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Uara.ai regarding our Services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: fed@uara.ai
Website: https://uara.ai

By using Uara.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We encourage you to review these Terms periodically as they may be updated from time to time.